What is the human relations theory of Management?

The Human Relations Theory of Management, established by Elton Mayo in the 1920s, focuses on the importance of social and psychological factors in the workplace. It views employees as social beings with unique needs and behaviors, rather than mere economic entities.

What is a human relations approach?

The human relations approach addressed these gaps by taking into consideration the social factors. It acknowledged that people’s perceptions, attitudes and expectations play a critical role in their workplace performance. Elton Mayo, an Australian psychologist from Harvard University, developed the Human Relations Theory.

What is the importance of human relations theory?

Mayo’s research highlighted the significance of teamwork, effective communication, and participative management. The Human Relations Theory revolutionized the way organizations viewed their employees, shifting the focus from pure efficiency to understanding the complex human aspects of work.